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We provide a Network Monitoring Center (NMC) managed services which it is a centralized facility where network administrators and engineers monitor, manage, and troubleshoot network infrastructure and services. It serves as a control hub for overseeing the health, performance, and security of a network.

The primary functions of a Network Monitoring Center include:


The NMC continuously monitors network devices, such as routers, switches, servers, firewalls, and other network components. It collects real-time data on network traffic, performance metrics, and system logs to detect anomalies, identify bottlenecks, and ensure optimal network functioning.


Fault Detection and Troubleshooting

The NMC is responsible for detecting and diagnosing network faults or failures. When an issue occurs, the NMC generates alerts, notifications, or tickets to the appropriate personnel, who then investigate and resolve the problems. Troubleshooting may involve analyzing logs, running diagnostic tests, and collaborating with different teams to rectify the issues.


Performance Analysis and Optimization

The NMC analyzes network performance metrics and conducts periodic assessments to identify areas of improvement. It helps administrators optimize network configurations, bandwidth allocation, and resource allocation to ensure efficient network operations and prevent performance bottlenecks.


Security Monitoring

The NMC plays a crucial role in network security. It monitors network traffic for potential security breaches, unauthorized access attempts, or suspicious activities. By analyzing network logs and employing intrusion detection and prevention systems, the NMC can quickly identify and respond to security incidents.


Capacity Planning

The NMC assists in capacity planning by monitoring network utilization, analyzing historical data, and predicting future network growth. It helps administrators determine when network upgrades or additional resources are required to meet the organization's evolving needs.

On the other hand, a Network Operations Center (NOC) is a broader term that encompasses the Network Monitoring Center as a part of its operations. The NOC encompasses various functions beyond monitoring, such as provisioning, configuration management, incident management, change management, and overall network administration. The NOC acts as a central command center for managing network operations, including monitoring, troubleshooting, coordinating with vendors, and ensuring network availability and reliability.

While the NMC focuses primarily on monitoring and proactive maintenance of the network infrastructure, the NOC provides a wider scope of responsibilities, including handling network incidents, managing service level agreements (SLAs), and ensuring coordination between various teams involved in network operations. The NOC serves as the central point of contact for addressing network-related issues and supporting business operations that rely on the network infrastructure.

i) Network Audit

We provide network audit services including consultation-installation for Wireless Local Area Network, cloud computing services and structured cabling installations, Network Audit Services, Managed IP VPN, Managed Software Define Wide Area Network (SD WAN), Managed Wireless LAN - Point-to-Point (PtP), Managed Wireless LAN - Point-to-Multipoint (PtMP), Managed LAN, Structured Cabling Services, Data Mobility Setup Services

ii) On site maintenance (Preventative and Corrective)

We arealso provide solution which might reduce negative impact on your network or ICT daily operation by simply provide on-site preventative and corrective maintenance

On-site maintenance at KPJ College Bukit Mertajam

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Contact us if you need help to manage with ip telephony in your organizations


30A Jalan Lumut, Titiwangsa, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur


TEL : +6019-410 1534


18 Jalan Melati 1, Zon Melati, Bandar Amanjaya, 08000 Sg Petani, Kedah, Malaysia


TEL : +604-444 5002
TEL : +6010-357 1534


No. 6 Persiaran Bunga Raya,Langkawi Mall,Kuah,07000 Langkawi Kedah, Malaysia


TEL : +6019-452 1534
TEL : +6019-410 1534