On the other hand, a Network Operations Center (NOC) is a broader term that encompasses the Network Monitoring Center as a part of its operations. The NOC encompasses various functions beyond monitoring, such as provisioning, configuration management, incident management, change management, and overall network administration. The NOC acts as a central command center for managing network operations, including monitoring, troubleshooting, coordinating with vendors, and ensuring network availability and reliability.
While the NMC focuses primarily on monitoring and proactive maintenance of the network infrastructure, the NOC provides a wider scope of responsibilities, including handling network incidents, managing service level agreements (SLAs), and ensuring coordination between various teams involved in network operations. The NOC serves as the central point of contact for addressing network-related issues and supporting business operations that rely on the network infrastructure.